bomjudi Account & Payment FAQ

We at bomjudi require photo identification (national ID card, passport, or driver's license) to verify your legal name and date of birth. We also request a recent utility bill or bank statement dated within the last three months to confirm your residential address. For users registering across Jakarta, Surabaya, Bandung, and Medan, address verification may take one to two business days. Upload clear, well-lit images of both sides of your ID card (if it is double-sided) and the address document. If documents are rejected, our support team will explain what information is missing or unclear. You cannot access withdrawal functions until KYC verification is complete.

Start by visiting our registration page and entering your email address, a secure password, and your country. You will receive a verification email; click the link to confirm your address. Log in, then complete your profile: provide your full legal name, date of birth, phone number, and residential address. Upload KYC documents (ID and address proof). Our verification team reviews submissions within one to two business days. Once approved, add a payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer). You can then deposit funds and access sportsbook, live-dealer, slots, and esports markets. The entire process typically takes subject to verification for data entry, plus one to two days for verification.

On bomjudi, select "Deposit" from your account menu, choose your payment method (e-wallet, mobile banking, or local payment), and enter your deposit amount. You will be directed to the mobile wallet app or browser page to authorize the transfer. Approve the payment using your wallet PIN or biometric verification. The funds arrive in your bomjudi account within seconds to a few minutes once the wallet provider confirms the transaction. If the deposit does not appear after subject to verification, contact your wallet provider to confirm the transfer succeeded, then contact our support team with your transaction reference number. We do not charge deposit fees, but your wallet provider may apply their own charges depending on your account tier and transaction history.

bomjudi does not impose deposit or withdrawal fees. However, your payment partner (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank) may charge transaction fees based on your account status or the transfer amount. Bank transfers (mobile banking, local payment, online payment, e-wallet) typically carry no fee for standard transfers, though some banks apply fees for specific account types. Check with your payment provider before depositing if you have questions about their charges. Any fees charged by external payment partners are retained by those providers and do not affect your bomjudi account balance.

Our sportsbook covers Liga 1 Indonesia, Piala Indonesia, Piala AFF, Piala Asia, Champions League, Premier League, and World Cup tournaments. We offer standard markets including match winner, total goals, both teams to score, Asian handicap, and first-goalscorer. During major tournaments like Idul Fitri holidays or Piala AFF finals, we expand markets to include more detailed options (exact score, half-time results, card counts). Alongside football, bomjudi lists MotoGP, badminton, and esports (Mobile Legends, Free Fire, PUBG Mobile) markets. Market availability depends on fixture scheduling; check our calendar for upcoming events and their available betting types.

Free bets and free spins are promotional credits issued by bomjudi for account milestones or special events. Free bets may be credited to your account for your first deposit or during promotional periods; they carry terms specifying which markets you can use them on (typically sportsbook only). Free spins grant spins on designated slot games (such as Sweet Bonanza or Gates of Olympus); winnings are credited as cash subject to playthrough requirements. Check your account's "Promotions" or "Bonuses" section to see active offers. Any free credits expire after a set period (typically 7–30 days); unused credits are forfeited. Read the full terms before claiming to understand playthrough and game eligibility.

bomjudi provides account settings where you can update your email, phone number, password, and residential address. You can view your transaction history, active positions, and previous settlements. In your security settings, you can enable optional two-factor authentication (2FA) using SMS or email verification for sensitive account changes (password reset, payment method addition). You can also view active login sessions and log out remotely if needed. Your account page displays your KYC verification status and any pending document resubmissions. You cannot self-exclude or set spending limits through these tools; contact our support team if you require account restrictions or closure.

Log in to your bomjudi account and navigate to the support or help section (usually accessible from the menu or account settings). Select "Open a ticket" or "Contact support," then choose the issue category (account, payment, game rules, or general). Describe your problem concisely, including any relevant transaction reference numbers or account details. Attach screenshots or documents if helpful. Submit the form, and you will receive a ticket number via email. Our support team reviews tickets and responds within one to two business days. For urgent issues such as unauthorized account access, contact support immediately and provide all relevant details. Check your email regularly for updates, including requests for additional information.